whenever you like. That’s what we’re here for. No question, query or feedback comment is irrelevant to us. We are here to ensure prompt and efficient responses to ALL client queries.
We are available by phone and email, however we would suggest using the contact us form on this website as the query is logged and can be allocated very quickly and you won’t get lost in the chain.
National Sterling has been providing financial services and advice for a number of years and it is our aim to provide you with the best products and service for your circumstances.
We work with you to help you reduce your debt, secure your financial future and increase your overall wealth.
Your satisfaction with our products and services is important to us and we value you as a client and look forward to servicing you for many years to come.
Whilst we encourage you to contact your Financial Advisor at all times, sometimes they aren’t available to handle any query or problem that you may have in the timeframe you expect. Our Client Services Team is here to ensure that you receive the prompt and efficient feedback that you require.
Our promise to you is that from the moment you log a call or email with Chrystal or Robert – you will have a reply within 48 hours to your query.
Our client service team is dedicated to providing our clients with stellar customer service and are available to take your call on (03) 9533 8555, Monday to Friday 8:30am – 5:00pm.